Privacy Policy

Effective Date: August 12, 2026

Equinox Technologies (“Equinox,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

Depending on how you interact with Equinox, we may collect:

• Account information: name, email address, password, organization, and other information associated with your Equinox membership.

• Contact information: mailing address, phone number, and other contact information you voluntarily provide.

• SWAN request information: information submitted when requesting access to SWAN or other Equinox tools, including information necessary to evaluate and process your request.

• Technical information: information such as browser type, device information, IP address, and website usage information collected through our website or third-party services.

• Communications: information you provide when contacting us or communicating with Equinox.

Please do not submit sensitive, classified, export-controlled, proprietary, or otherwise restricted information through our website unless specifically requested and authorized by Equinox.

2. How We Use Your Information

We may use information we collect to:

• Create and manage your Equinox account.

• Provide access to member-only resources and content.

• Process requests for SWAN and other Equinox tools.

• Conduct eligibility, security, compliance, or other reviews associated with access to our software and services.

• Create, manage, and deliver software licenses and associated files.

• Communicate with you about your account, requests, licenses, and Equinox services.

• Send Equinox Technologies news, announcements, promotional materials, welcome packets, and other information about our products and services.

• Improve our website, software, products, and services.

• Protect the security and integrity of our systems.

• Comply with applicable laws, regulations, legal processes, and contractual obligations.

3. Marketing Communications

If you provide your contact information to Equinox, we may use it to send you communications about Equinox products, services, demonstrations, events, and other company news.

We may also occasionally send physical welcome materials or promotional mail to the mailing address you provide, particularly as part of the SWAN onboarding experience.

We do not sell or rent your personal information to third parties for their own marketing purposes.

You may contact us at any time to request that we stop sending promotional communications.

4. How We Share Information

Equinox does not sell or rent your personal information.

We may share information with trusted service providers that help us operate our business, website, software, communications, payment processing, hosting, email delivery, or other services. These providers may access information only as reasonably necessary to perform services on our behalf and are expected to protect that information.

We may also disclose information when reasonably necessary to:

• Comply with applicable law or legal process.

• Protect the rights, property, or safety of Equinox, our users, or others.

• Investigate fraud, security incidents, or misuse of our services.

• Meet applicable export-control, sanctions, or other regulatory requirements.

• Support a merger, acquisition, restructuring, or sale of some or all of our business assets.

5. SWAN and Access Requests

Requests for access to SWAN or other Equinox software may require additional information so that we can evaluate eligibility and comply with applicable legal, security, export-control, or licensing requirements.

Submitting a request does not guarantee access to any Equinox product or service.

Information submitted as part of an access request may be retained as reasonably necessary to document the request, approval, licensing, and compliance process.

6. Cookies and Similar Technologies

Our website and third-party services we use may employ cookies and similar technologies to provide website functionality, remember preferences, understand website usage, and improve our services. You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect website functionality.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect information from unauthorized access, disclosure, alteration, or destruction. However, no website, software system, or method of electronic transmission is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us.

8. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain accounts and licensing records, fulfill legitimate business purposes, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and the purpose for which it was collected.

9. Third-Party Services

Our website and services may use third-party platforms and service providers to provide functionality such as website hosting, account management, analytics, email communications, file storage, software licensing, and other business functions. These third parties may process information according to their own privacy policies and applicable agreements.

10. Your Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to personal information we maintain about you.

• Request correction of inaccurate information.

• Request deletion of certain information.

• Opt out of certain promotional communications.

• Ask questions about how your information is collected or used.

To make a privacy-related request, please contact us.

11. Children's Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal requirements.

When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this page periodically.

This Privacy Policy is intended to describe Equinox Technologies' general privacy practices. It does not constitute legal advice or create contractual rights beyond those required by applicable law.